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Frequently Asked Questions
General Questions
Q1. Are carpets treated for stains?
Q2. How quickly can my carpet be installed?
Q3. Do you have goods wider than twelve feet?
Q4. What carpet will wear the best?
Q5. Is nylon better than polyester?
Q6. Will you see seams?
Q7. Do your costs include everything?
Q8. Do you bind?
Q9. Will this carpet show footprints?
Q10. What is a berber?

Answers to General Questions

Q1. Are carpets treated for stains?
A1. Most carpets are treated or have a natural resistance to certain stains.
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Q2. How quickly can my carpet be installed?
A2. On average, in-stock rolls take between ten days and two weeks from order placement with pre-measurement but special arrangements can be made for 48hr installation if necessary.
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Q3. Do you have goods wider than twelve feet?
A3. Yes, we have 15ft width carpets available, as well as, a 13ft 6in width in limited styles.
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Q4. What carpet will wear the best?
A4. Multiple factors determine how well a carpet will perform; style, color, pad, household traffic, cleaning schedule, fiber content, and construction. See one of our qualified flooring consultants to find the carpet that will fit your specific needs.
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Q5. Is nylon better than polyester?
A5. Nylon and polyester both have their pluses and minuses, so a trained sales professional will be able to better assist you on what product will suit you best.
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Q6. Will you see seams?
A6. No one can guarantee invisible seams, certain styles may reduce visability and we guarantee the seam structure.
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Q7. Do your costs include everything?
A7. To give you the lowest possible cost we have you pay all extras like take-up, haul away, custom work, and travel directly to the installer.
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Q8. Do you bind?
A8. Yes; and, time and work load permitting, we can do it while you wait!
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Q9. Will this carpet show footprints?
A9. Some styles will reduce shading and footprints more than others, but footprints will occur to some degree in most carpets.
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Q10. What is a berber?
A10. A berber is usually a looped pile carpet with or without tonal flecks with or without patterns.
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